Luxury Fashion For Less With PREMIUM & pERSONALISED cUSTOMER sERVICE

Frequently Asked Questions

Are all your products 100% original?

The products we sell are 100% authentic, almost all the rest of overstocks have been purchased directly from the brands, licensees, or official distributors.

We personally verify the authenticity of the products, and every product comes with the original tag attached.

How long does it take for product delivery?

The delivery time to countries within the EU is 1-3 business days and 5-7 business days outside the EU.

Where do you offer shipping to?

We ship worldwide shipping with DHL.

Do You Offer Returns?

We offer a 14-day return policy to our customers, counting from the day the package is delivered to our customer. Returns that are shipped back after the 14-day policy will be rejected and shipped back to the original dispatch address.

The cost of return shipments that are customer’s change of mind will be covered by the customer and should always be shipped back with an active tracking number.

The sender is responsible for customs fees, therefore when sending a shipment from outside the EU.

All returns need to be shipped back with UPS, DHL, or FedEx. Due to long delivery time, we don’t accept returns with any local Postal Service.

Where are your warehouses located?

We have warehouses with our supplier partners at several locations across the globe.

To emphasize, Michael Kors, COACH, and Torry Burch products are stored in our warehouses in Minnesota and Florida, USA, our sunglasses and watches are stored in the warehouse in Germany.

The products from D&G, Gucci, Jimmy Choo, and a few other brands are stored in Jonkoping, Sweden, while most of the other Italian brands are stored in our suppliers warehouse in Italy.